Returns

Return Policy

Thank you for shopping with us! Because we specialize in authenticated, pre-owned, and one-of-a-kind fashion pieces, we want to ensure transparency and confidence with every purchase. Please review our return guidelines below.


Returns & Exchanges

  • We accept returns or exchanges on eligible items within 3 days of delivery.
  • Items must be returned in the same condition they were received—this includes tags, authentication documents, dust bags, and any original accessories.
  • To initiate a return or exchange, please contact our support team with your order number and reason for return.


Refunds

  • Once your item is inspected and verified to be in original, unchanged condition, we will notify you of approval.
  • Approved refunds are issued to the original method of payment.
  • Original shipping charges are non-refundable.
  • If an item is returned with signs of wear, odor, damage, or missing accessories, we may issue a partial refund (restock fee) or deny the return.


Final Sale Items

Due to their rarity or condition, certain items may be labeled Final Sale and cannot be returned. Any such designation will be clearly noted on the product page.


Damaged, Incorrect, or Misrepresented Items

While we thoroughly inspect and authenticate every piece:

  • If your order arrives damaged or appears misrepresented, please contact us within 3 days of delivery.
  • Include clear photos so we can resolve the issue promptly.


Questions?

Our customer support team is here to help. Reach out anytime and we’ll be happy to assist.